Bank of America customers reported widespread outages Wednesday, with some unable to access their accounts and others complaining of inaccurate balances.
By about 1:20 p.m. Wednesday, more than 20,000 people had reported problems with Bank of America's systems. According to Down Detectora site to report problems. More than half (56%) of users reported having problems with online banking, and 43% with mobile banking, according to the latest figures published on the website.
“Has anyone been able to pay their bills or withdraw money?” one Bank of America user wrote in a comment on Downdetector on Wednesday.
Some customers said early Wednesday: The bank's phone line was out of order. On the other hand, some people complain about long wait times and multiple call transfers.
The bank's social media team engage with customersinstruct them to connect via direct message.
The Hill has reached out to Bank of America for comment.
