Facebook and Instagram encountered serious issues around the world on Tuesday, with the services rejecting login attempts and causing feeds to go down.
The power outage was first reported at around 3:30pm GMT and began to clear around 5pm.
“Earlier today, technical issues made it difficult to access some of our services,” Meta said in a statement on its latest social network Threads shortly after 7pm GMT. We resolved the issue quickly and apologize for any inconvenience caused.”
According to the company, the issue primarily affected Facebook login. While it was stopped, the thread was also down.
The White House said it was monitoring the outage, which coincides with Super Tuesday, when millions of Americans vote in presidential primaries. “We are aware of the incident, but at this time we are not aware of any connection to a specific election or any specific malicious cyber activity,” a senior official at the U.S. Cybersecurity and Infrastructure Security Agency said at a press conference. said.
Unusually, this problem occurred at the same time as login issues on Google’s platform, suggesting a common cause of failure for the two technology conglomerates that primarily control their own infrastructure. I am.
Meta’s business situation The page reported a number of disruptions, including a “massive disruption” to groups’ admin center and Facebook Login, a service that allows users to log in to third-party services using their Facebook details. This resulted in some reporting outages on various other sites.
At 4pm GMT, Meta updated its entire status page to report an “unknown” status for all services except the Messenger API for Instagram. Some meta services appeared to still be functional, such as the WhatsApp and Facebook Ads Transparency pages. At 4:15 p.m., the meta status page stopped working.
In the first post about X A week later, Mehta’s publicist Andy Stone said: We are currently working on this. ”
Google’s ad status page reported an outage in its Ad Manager starting around 3:30 p.m. GMT. The company said it was investigating reports of other issues. However, the company’s problems have been more contained than Meta’s, and most consumer services such as search and YouTube continue to function normally. However, problems with the company’s login service affected some corporate customers, including the Guardian newspaper.
Systemic internet issues are likely the root cause, with users of sites like X and Microsoft’s Teams also reporting sporadic problems.
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The outage was reported by Facebook in 2021, when a configuration error in a little-known protocol called BGP caused the company to accidentally remove its address from the system that allows servers to communicate with each other on the internet. It doesn’t seem to be as serious as the problem.
Although this error was discovered quickly, it took several hours for the fix to be applied and take effect. One of the reasons for this is because the company’s engineers no longer have his access remotely to their servers to fix the problem. I also couldn’t get physical access past the electronic lock using my corporate pass.
Google has been contacted for comment.
