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Massachusetts 911 emergency system restored hours after outage, officials say

Massachusetts The 911 system was restored Tuesday, hours after it went down across the state, officials said.

State public safety officials announced on social media that the system was back up and running around 3:30 p.m. ET.

“Massachusetts’ 911 system has been restored and you can resume calling 911 for emergencies,” the agency wrote to X. “We thank you for your patience and cooperation. The State 911 Agency continues to investigate the cause of the outage and will provide more information as it becomes available.”

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Boston officials announced Tuesday that the 911 system across Massachusetts was down. (Boston Fire Department)

Speaking at a press conference during the parade celebrating the Boston Celtics’ NBA Finals victory, Boston Mayor Michelle Wu said the state’s emergency command center was overwhelmed by the “vast” power outage, Boston 25 News reported.

“911 is currently down across the state. If you have an emergency, please call the Fire Box,” Boston Police announced earlier. “If you need assistance, please contact your local Boston Police Department.”

The department said it would be patrolling with blue lights on to increase visibility.

“The 911 system is currently down across the state. If you are experiencing an emergency and need assistance, please call your local fire department or call the Boston Fire Department at 617-343-2880,” the Boston Fire Department posted on X. “You can also go to your nearest fire station for assistance.”

911 Call Center in Las Vegas, Nevada

Boston police announced the suspension of 911 calls on Tuesday. (Las Vegas Metropolitan Police Department)

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“There is a major 911 outage in Massachusetts. Anyone needing fire service is urged to raise an alarm at their nearest fire box or call the fire department for service,” the Brockton Fire Department said in a statement.

The cause of the disruption has not been determined.

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