My 85-year-old father-in-law is a bit picky about rules.
He is an avid reader of CHOICE magazine and knows his rights when it comes to consumer law.
When he recently told me that supermarkets give away products for free if you scan them at the register and get a high score, I was initially skeptical.
But then, when I tried it on myself to check size, I discovered that the raspberry box was more expensive than the advertised price. And to my absolute shock, he was exactly right.
How to get free groceries
Frank Noble, 85, of Polepunka, said, “It usually happens when a special program is being aired, but sometimes it happens when a special program ends and the shelf labels haven’t been changed.” Told.
“We’ve seen things like shaver kits, oranges, mixed fruit, garlic bread, cheese, etc. where you buy two at a discount and get one for the price of one.”
Today’s cost of living pressures mean shoppers need to be smarter than ever, and Frank said being a smart shopper has become a habit.
he always checks Item unit price We compare on the shelves to see which is the most economical and are very careful when scanning groceries to make sure the price is correct.
“If an item is scanned and has a different price, we usually tell the staff that the item was scanned incorrectly and ask them to refer us to someone more senior,” says Frank.
“They won’t do it unless you ask them to.
“If supermarkets cut prices, I think they should pass that on to customers.
“If the price is reduced, the cashier is obliged to reflect that.”
Customers are entitled to get the item for free
Woolworths Supermarkets is a signatory to the so-called Scanning Code of Practice.
Based on this code, if the price of the scanned product is higher than the displayed in-store price, the customer is entitled to receive the product for free.
The exceptions to this code are products with a retail price of more than $50 and tobacco products. These items will be adjusted to reflect in-store prices.
you can move on woolworth To check product prices. At Woolworths, the basic price of products in the supermarket is the same as online.
A Woolworths spokesperson confirmed to Kidspot: “Our store teams work hard every week to ensure all shelf tickets are up to date.”
“Unfortunately, human error sometimes occurs, and we work hard to ensure that our customers are not disadvantaged in such cases.”
the same applies kohls and aldi.
“All Coles supermarkets apply”Our promise about price scanning“This is to ensure confidence in the accuracy of pricing at our registers,” a Coles spokesperson said.
“If the scanned price for a product is higher than the advertised or ticketed in-store price for that product, we will give the product to you for free.”
ALDI’s website says:
“If a regular product is scanned at a higher price than the listed price, you are entitled to receive the first item for free. All subsequent items will be charged the lower price.
“If the scanned price for a Special Buys™ product is higher than the listed price, ALDI will refund the difference between the scanned price and the ticketed price.”
Frank said he understands that mistakes happen from time to time and that the only thing that matters is the fact that the supermarket got it right.
“I’m loyal to Woolworths because they stick to their policies and I have no problem with that,” he said.
