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New York City starts free internet program to assist families in need

New York City starts free internet program to assist families in need

New York City’s Internet Access Initiative

Mayor Eric Adams is aiming to enhance affordability in New York City through a new pilot program designed to provide internet access to families in need.

The initiative, called “Liberty Link,” is set for three years and has secured $3.2 million in federal financing. It aims to deliver free or low-cost Wi-Fi to 35 affordable housing units, reaching around 2,200 households in Upper Manhattan and the Bronx, as stated by City Hall.

Adams emphasized the importance of internet access during a statement from the Bronx Library Center, saying, “As our cities become increasingly automated and more reliant on artificial intelligence, the internet is no longer a luxury; it’s essential.”

Liberty Link builds on the previous “Big Apple Connect” program, which started in 2022 and provided free broadband in select areas.

“Liberty Link is based on the success of Big Apple Connect, now supplying necessary internet access to over 2,000 households,” Adams remarked.

He added, “We’re helping more working-class families in New York save on this vital utility, putting money back into their pockets, and reinforcing our promise to make the city more affordable for all.”

This new program, funded through CARES Act money, will collaborate with the New York Public Library and the city’s Housing Preservation Department.

Adams noted that many tenants from Upper Manhattan and the Bronx voiced concerns about unreliable services and inconsistent access, which many struggle with.

Garfield Swaby, the vice president of technology at NYPL, pointed out that some New Yorkers are effectively excluded from participating fully in society, living in what he describes as “digital deserts.”

He further explained, “In today’s digital landscape—be it for homework or healthcare—being connected is becoming vital for societal engagement.”

Swaby added, “The internet has transformed into an essential resource, yet the Bronx continues to deal with these tech access issues.”

After the launch of Big Apple Connect, the service reached over 90,000 households across 135 NYCHA buildings. It has demonstrated success, saving families an average of about $1,700 a year.

City Hall indicated that the program has since grown to cover 150,000 households and benefits 330,000 residents across 220 locations throughout the city.

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