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TJ Maxx, Marshalls employees to wear body cameras to curb thefts

Employees at TJ Maxx and Marshalls will be issued body cameras in an effort to curb the record-breaking theft cases facing many US retailers.

TJX Companies, which also owns Sierra and Home Estate, began testing body cameras in some stores this year “to de-escalate incidents, deter crime and show our associates and customers that we take the safety of our stores seriously,” a spokesman for the parent company said. He told FOX Business.

The cameras will be worn by anti-theft officers who are trained in how to use them, and the company says the footage will only be made available to police upon request or in response to a subpoena.

Chief Financial Officer John Klinger told analysts on an earnings call in May that he hoped people would be deterred from stealing if they knew they were being filmed.

According to Fox Business, retailers are focusing on “shrink,” an industry term for merchandise that has been lost or stolen.


TJX Companies, the parent company of TJ Maxx, plans to require its employees to wear body cameras. Christopher Sadowski

Marshall
The company hopes that the body cameras will reduce theft in its stores. Christopher Sadowski

While TJX expects year-over-year contraction to remain flat, Klinger said the company remains “focused on striking a balance between protecting merchandise and making it easy for customers to shop and access merchandise and purchase products while keeping our stores safe.”

Company executives hope the cameras will deter rampant retail theft that has plagued businesses across the country, which the National Retail Federation said cost retailers $112.1 billion in losses in 2022.

Companies including Target and Dollar General have announced plans this year to limit or eliminate self-checkout in their stores to combat theft.

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