Trust in artificial intelligence (AI) companies has fallen to 35% in the US over five years, new data shows.
data, Released on Tuesday Globally, trust in AI companies also fell by eight percentage points, from 61 percent to 53 percent, according to a survey by public relations firm Edelman.
Trust in the rapidly evolving technology industry is declining as regulators in the United States and around the world brainstorm solutions for how to regulate the sector.
When broken down by my political affiliation, the researchers found that Democrats had the most trust in AI companies at 38%. That compares with 24% of Republicans and 25% of independents, according to the survey.
Justin Westcott, chairman of global technology at Edelman, said multiple factors contributed to the decline in trust in the companies surveyed in the data.
“Key to this are concerns about privacy violations, the potential for AI to devalue human contributions, and concerns about unregulated technological leaps that outweigh ethical considerations,” Westcott said. “shows a lack of transparency and accountability in how AI is used.” Companies operate while having a social impact. ”
Edelman highlighted the study’s key findings, saying technology as a whole is losing its lead in cross-sector trust.
“Eight years ago, technology was the primary trusted industry in 90% of the countries we surveyed,” the researchers wrote, referring to 28 countries. “Currently, only half are the most trusted.”
Westcott said the findings should be a “wake-up call” for AI companies to “regain credibility through ethical innovation, true community engagement, and partnerships that put people and their concerns at the heart of AI development.” He claimed that.
As for the implications for the future of the industry as a whole, he said, “Social acceptance of the technology is currently at a crossroads,” adding that trust in AI and the companies that produce it “is not just a challenge, but an opportunity. ”
Westcott continued that priorities need to revolve around ethical practices, transparency, and a “relentless focus” on the benefits AI brings to society.
According to the study, the crossroads of trust in AI currently requires an “industry-wide effort.”
The Edelman Trust Barometer surveyed 32,000 people in 28 countries and had a margin of error of plus or minus 1,150 respondents.
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