Apple Pushes Back Against Indian Cyber Safety App Mandate
Apple has decided not to comply with the Indian government’s requirement to preload smartphones with a state-run cyber safety application known as Sanchar Saathi. The company cites concerns regarding potential privacy violations and surveillance.
According to a recent report, the Indian government has mandated that major smartphone manufacturers, including Apple, Samsung, and Xiaomi, preload the Sanchar Saathi app within a 90-day timeframe. This app is designed to track, block, and prevent the misuse of stolen mobile devices. However, it has sparked worries among privacy advocates and political opposition, who view it as a potential tool for surveillance.
A source close to the situation mentioned that Apple is unwilling to follow this directive, as it contradicts the company’s commitment to privacy and security. Known for its tightly controlled iOS ecosystem, Apple argues it has historically resisted such mandates globally, citing possible security risks. An industry insider commented, “Apple can’t do that. Of course.”
The government’s directive has led to significant backlash within and outside of India’s parliament. Several lawmakers have accused the government of promoting an app that could facilitate invasions of privacy. Opposition leader Rahul Gandhi has indicated plans to address the issue in Parliament, while his party has called for the withdrawal of this mandate.
In light of increasing criticism, India’s Telecommunications Minister, Jyotiraditya M. Scindia, characterized the app as an “autonomous and democratic system.” He noted that users have the option to launch or delete the app whenever they wish. However, he refrained from clarifying the original directive that compels smartphone manufacturers to preload the app and ensure its functionalities remain intact.
While Apple resists this order, other manufacturers like Samsung are reportedly weighing their options regarding compliance. The lack of prior consultation with the industry has heightened concerns among smartphone makers regarding the broader impact of this directive.
This controversy surrounding Sanchar Saathi comes at a time when Apple is already facing legal challenges with India’s regulatory body over antitrust matters, with potential fines reaching up to $38 billion.

