CrowdStrike will reportedly offer customers $10 Uber Eats gift cards as an apology for the disastrous software update that caused a global tech meltdown last week.
On Friday, a CrowdStrike glitch caused millions of computers running the Microsoft Windows operating system to experience a “blue screen of death,” rendering them unable to boot.
CrowdStrike is scrambling to resolve the crisis, which is expected to cost Fortune 500 companies billions of dollars.
Email to “CrowdStrike Partners” Acquired by TechCrunchThe embattled cybersecurity company apologized for the “additional work caused by the July 19th incident.”
“To say we appreciate you, we’d love to buy you your next coffee or a late-night snack!” the email, which included a promo code for Uber Eats and was reportedly sent in the name of Crowdstrike’s Chief Business Officer, Daniel Bernard, said.
Several X users posted that they received gift certificates from CrowdStrike, but the codes appear to have been taken offline and no longer work.
“After two hours, the code was cancelled and the $10 was removed from my Uber Eats account.” Another X user said. “That’s, um… an interesting way to apologize to your partner.”
X user in the UK Those who received the gift cards said they were worth £7.75, or about $10.
It was not immediately clear whether some or all of CrowdStrike’s customers received gift cards.
The Post has reached out to the company for comment.
Microsoft said the meltdown may have affected around 8.5 million devices, stranding passengers at airports around the world and causing some hospitals to suspend operations.
In a lengthy report released Wednesday, CrowdStrike explained that a bug in its quality control system had prevented it from identifying faulty data in a routine software update.
The update is part of CrowdStrike’s Rapid Response Plan, designed to update its cybersecurity systems to combat emerging threats.
“I want to personally and sincerely apologize to you all for this outage,” CrowdStrike CEO George Kurtz said in a statement posted online last Friday. “Everyone at CrowdStrike understands the gravity and impact of this incident.”
