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Company disables AI after bot starts swearing at customer

A European delivery company had to disable its AI chatbot after it started abusing customers and admitted it was the “worst delivery company in the world.” Dynamic Parcel Distribution (DPD) had to turn off its AI chatbot feature after a disgruntled UK customer, Ashley Beecham, badmouthed it and wrote defamatory poems. Beauchamp, People who shared […]