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New York City businesses making customers pay for congestion fees, regardless of whether they live outside the ‘relief’ area

New York City businesses making customers pay for congestion fees, regardless of whether they live outside the 'relief' area

Congestion pricing in New York City is affecting businesses significantly.

According to industry leaders, the MTA’s new congestion pricing initiative is leading entrepreneurs to shift costs onto consumers, even outside the designated “relief zone” in downtown Manhattan. This was highlighted in announcements made on Wednesday.

Experts have noted the challenge of quantifying how much these congestion tolls elevate prices citywide since the extra charges aren’t always explicitly shown on bills.

Delivery vehicles must pay as much as $21.60 whenever they enter the congestion zone, which is located below 60th Street. Small businesses, like Lightning Express, report that the added fee ends up affecting all their customers.

“If you’re in Manhattan, it’s pretty clear you’re going to encounter a congestion fee,” said Lightning Express owner Joe Fitzpatrick.

He further commented, “Sure, congestion pricing is effective, but honestly, I think it’s a joke.”

Zach Miller, vice president of government affairs for the New York State Trucking Association, shared with the Post similar stories of service providers imposing congestion charges across all bills, not just in high-traffic areas.

“The burden of administration is quietly detrimental,” Miller remarked.

Some businesses opt to simply absorb the extra fees despite the strain this places on profits, Miller mentioned, noting that this added cost clearly impacts their financials.

He added that large freight truck drivers might incur substantial tolls in a short amount of time while trying to find unloading spots close to congested areas.

“I’ve heard that many service providers just include a congestion charge in every fee they issue,” he said.

Fitzpatrick from Lightning Express mentioned that one of his trucks could enter and exit the zone multiple times within just a few hours.

An MTA representative downplayed these worries, asserting that business leaders are in favor of congestion pricing.

“Trucks spend less time stuck in traffic, leading to savings in fuel and labor costs that can eventually be passed on to consumers. It’s no surprise that business leaders back congestion pricing,” the spokesperson stated.

However, businesses within the congestion zone claim that these charges have negatively impacted their profits over the past year, leading them to raise prices.

“We had to increase our prices, and our customers aren’t thrilled about it. They question why a cookie that used to cost $2.50 now costs $3.00,” noted Suher Ahmed, an employee at 705 Quick Stop.

“They have to cover the extra shipping costs from congestion charges, and I completely understand their frustration, but we have no other choice.”

Stavros Dakis, who runs Townhouse Diner, expressed his readiness to leave after 55 years in business.

“We’re spending about $100 daily on delivery fees because of these congestion charges,” he explained.

“At this rate, our sales are suffering, particularly on Mondays and Fridays when fewer people are in the office. We’ve had to raise prices, and suddenly, customers aren’t buying two cups of coffee each anymore.”

Steve Ross, a hardware store owner, mentioned he spends around $1,000 monthly on deliveries and has introduced an additional $15 charge for deliveries in and out of the zone.

“I used to not charge any delivery fee, which was a big selling point for me as many competitors did,” he reflected. “But now, I can’t keep that up. I’m feeling the financial strain, and it’s not a great look.”

In contrast, Jeffrey Banks from Alicart Restaurant Group, which manages several dining establishments, pointed out that not every cost can be simply passed to consumers.

“People have certain buying habits, and it’s not merely a straightforward transfer of costs. That’s just not how it operates in the small business realm,” he noted.

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