- Pennsylvania State Police is working to restore access to online records related to evidence handling after a mistake during server maintenance.
- The State Employees Retirement System also suffered a similar error this month that caused it to lose online access to its member services system.
- Gov. Josh Shapiro's administration blamed the problem on “human error” during server maintenance on Jan. 3.
Pennsylvania State Police are working to restore access to online records about how they handled evidence, state officials say, saying mistakes during routine server maintenance caused the loss of records. claimed that
The same mistake also affected the State Employees' Retirement System, which said online users were temporarily unable to access its member services system this month.
State officials downplayed the impact on government agencies.
Pennsylvania state trooper accused of abusing his authority by forcing his ex-girlfriend into a psychiatric ward
Gov. Josh Shapiro's administration blamed “human error” on Jan. 3 by state employees performing routine server maintenance. The company did not provide details, but said it was reviewing and updating its internal information technology processes to prevent a recurrence.
Pennsylvania State Police are working to restore access to online evidence handling records, state officials said, blaming a mistake during routine server maintenance for the loss of records. (Pennsylvania State Police)
The Harrisburg/Pennlive.com Patriot News first reported the issue.
Records that were included in two applications used by state police to manage evidence submissions and record evidence in police labs for testing were lost, officials said.
The administration said the physical evidence remains safe and has never been compromised. State police said authorities have recovered some records and are operating a temporary system to track and receive evidence.
County prosecutors were notified of the missing records nearly two weeks ago.
State trooper abuses power after forcing ex-girlfriend into psychiatric hospital: DA
Dauphin County District Attorney Fran Chardo told the Harrisburg/Pennlive.com Patriot News that his office keeps a paper record of the data it stores on state servers. . Cumberland County District Attorney Sean McCormick said the county has its own forensic lab.
Although the retirement plan said no pension data was lost, the agency said earlier this month that it was unable to provide members with access to an online system that provides members with an unofficial snapshot of up-to-date benefit data. Users have been notified.
Agency staff brought the service back online on Jan. 16, but users had to verify their identity and create a new four-digit personal identification number, the agency said.
Users also lost their pension calculations saved in their online member service accounts, and some smaller agencies were instructed to re-enter personnel and payroll data that had been partially filled out or unposted, the agency said. said.
