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Gen Z doesn’t trust their bosses to give career advice — here’s what they’re turning to instead

Providing growth opportunities for employees in the workplace is critical to building loyalty, and this is something many employers could use today as attrition increases and engagement declines. .

At the same time, America’s youngest generation of workers expect to learn more on the job than more experienced workers.

But new research says they’re not getting the support they need, and almost half of them trust artificial intelligence tools more than their bosses to chart their own path.

A study released on Tuesday by career development platform INTOO examines how support for career advancement, or the lack thereof, is impacting today’s workforce, finding that those who struggle to advance their careers due to a lack of support from their employers. It explains how many workers are

Across all age groups, 59% of employees told pollsters that their company “rarely” or “never” helps them explore growth opportunities outside of their current department; 46% of employees say their boss doesn’t know how to support them in their career. development.

The study, conducted in conjunction with research firm Workplace Intelligence, found that although Gen Z (under 26 years old, the fastest-growing workforce) benefits most from learning and career development opportunities, It turned out that they felt a particular sense of loss.

62% of junior employees said they would like to talk to their boss more often about their career, but their boss is too busy.


According to a poll, nearly half of Gen Z workers trust AI tools like ChatGPT more than their bosses for career guidance. BELGA MAG/AFP (via Getty Images)

47% said they got better career advice from AI tools like ChatGPT than from their managers.

“Gen Z’s reliance on digital platforms, including innovative tools like ChatGPT, for career advice points to a larger problem: a thirst for guidance they can’t find within traditional workplace structures. INTOO CRO Mila Greenland told FOX Business. “They want conversations about their careers to be as dynamic and responsive as the technology they grew up with.”

Greenland said this gap presents a unique challenge for the organization.

“Companies must adapt to attract and retain this new wave of talent,” she said. “This means rethinking our approach to mentorship and support, as well as providing more frequent and meaningful discussions about career development.”

INTOO also surveyed HR leaders in this study to gain their perspective on what current career development opportunities mean for the job market.

Their responses paint a grim picture of what worker retention will look like in the near future.

HR leaders predict that 30% of employees of all ages and 44% of Gen Z employees are likely to leave their jobs in the next six months due to a lack of support for career development. did.

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